Returns and exchanges due to initial defects
Please inspect the product immediately after receiving it.
We take every possible measure to ensure the quality of our products, but in the unlikely event that the product is damaged or soiled upon delivery, or if you receive a different product than the one you ordered, we will refund the product within 7 days of delivery. Please contact.
After confirming stock availability, we will promptly replace the item with a new one.
(We will pay the return shipping fee)
In addition, if there is a shortage of parts, we will immediately arrange for the parts to be shipped.
● If the customer arranges product assemblers, installers, etc. by themselves, even if the work cannot be done due to product defects or if reassembly/reinstallation is required, the cost will not be covered. Our company cannot cover the cost.
● Our company cannot be held responsible (financial compensation, etc.) for any damage caused by purchasing or using the product.
● It may take some time for the replacement item to be delivered, just like the first delivery.
● We will cover the shipping costs for exchanges and returns, but in doing so, please disassemble and package the product yourself.
●Items cannot be exchanged for items other than the purchased item.
If the issue is not resolved, please contact us here.