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Online mail order shop for furniture and interior [Big Room]

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Things to check and note before purchasing

Things to check and note before purchasing

1.The product will be delivered to your doorstep.

In the case of large furniture, we may ask for your assistance, but we will not collect, unpack, or assemble the packaging materials. Delivered directly from our partner Yamato Transport, Sagawa Express, or the manufacturer. Please note that we cannot specify the delivery company or date and time.

2. When purchasing large furniture, be sure to check the size of the delivery route.

The points are summarized on the page below, so please check it in advance. *About delivery

3.For those living in Okinawa Prefecture or remote islands.

Large furniture items cannot be ordered from the website. Please contact us for detailed requirements and shipping charges, and we will send you a quote after checking.

4.When ordering multiple products.

If you order multiple products at the same time, the delivery dates may be split. Please note that the delivery company may also be different.

5.If the products arrive separately.

Large furniture and set items may be packaged in multiple packages and may be delivered by different carriers.

6.About design and color.

Product design and color may change depending on arrival time and manufacturing lot. Please keep this in mind especially if you want a similar shape.

7. Regarding product prices.

Product prices vary depending on the standard selected. Prices may change without notice due to changes in raw material and logistics prices.

8. Regarding sold out items.

After you place your order, the product may be sold out and cannot be delivered. Our staff will contact you after confirming stock availability.

9.About color difference.

The color of the actual product may differ depending on your monitor settings and lighting. Please note that there may be color differences due to individual differences and manufacturing lots.
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